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11331 San Jose Boulevard, Jacksonville, FL 32223, United States

(904) 886-5300

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Reviews List

bbt.com
5
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bbt.com
5
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I have a business account at Susquehanna, and I was surprised how helpful and friendly they were at this branch. Mindy, the branch manager, went the extra mile and helped me find and print checks that were over a year old -while I waited-, which I almost expected to take weeks to accomplish.

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5
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Excellent service. Staff is friendly and accurate with transactions. Loan staff and manager also committed to service. Good people!

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5
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Works so good. What a dream come true!!!

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5
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5
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There services, the people working there are very nice and helpful

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5
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5
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1
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Went here at 4:45pm, already closed, yet sign on door said the bank closes at 5:00pm

bbt.com
5
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Yep

bbt.com
3
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1
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We moved from across the country and wanted to get set up with a local bank (we've always previously banked with a credit union) and since this was the closest, we decided to give it a shot. When we went in we were asked if we wanted to set up overdraft protection, which we declined several times. Evidently it was set up any way, even though we kept saying no. We paid more fees in 2 months with this bank than we've paid in about 15 years with our credit union. If you transfer funds between accounts it's not immediately available even though it's all your money. Needless to say we were not happy. When we went in to close our account, they charged us a $25 your account hasn't been open long enough fee. So basically we were charged a fee because we were closing our account because we feel they charge too many fee's. Honestly, we weren't overly shocked but it confirmed we made the right choice in continuing to bank with our credit union long distance. If you decide to use them, don't let them skim over ANYTHING they want you to sign or any paperwork they give you. Read it all carefully and make sure they're not signing you up for anything you didn't ask for and that you know if your account isn't open 6 months they'll keep some of your money when you close it.

bbt.com
1
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If you decide to go with BB&T, make sure you have online banking. This way when the bank decides to debit your account for service fees that they have not disclosed, you will instantly be able to see. Doubt very much that you will be able to do anything about it however. Good Luck.

bbt.com
5
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I have been with BB&T for quite a few years now. From day one, they have been very helpful and accommodating. My work schedule can be quite hectic but they always seem to go the extra mile to assist me. Recently I needed to open up my new business accounts and had very little time to do this. Jannette at the Cornerstone Branch made it quick and simple. She verified and handled most of it over the phone. All I had to do was pop in and sign the paperwork. While I was there everyone seemed very pleasant. Nice welcoming environment indeed. It was by far one of the easiest transactions that I have ever had with any financial institution. Extremely grateful for the extra effort that Jannette made! Highly recommend this branch.

bbt.com
5
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I wanted to express my appreciation for your help. My husband is a trucker and was having trouble with his card. Your location went above and beyond to fix his problem. Thank you so much for helping him. BBT has always been here for us and your institution is fine example of customer service and what it should be.

bbt.com
5
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Gabriella and Roy provided excellent service, even staying late to perfect the set up of my account.

bbt.com
1
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The staff is currently horrible. It used to be great here but I had a major issue that was not solved I requested a manager and was told there was not one on site. I have closed my accounts because of the ignorance at this branch.

bbt.com
5
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This BB&T Branch is great. The staff is courteous and helpful. I would highly recommend this BB&T.

bbt.com
5
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Great people, free covered parking in garage, ATM in garage is very handy!!

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4
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4
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5
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5
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5
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Great staff at this branch!

bbt.com
4
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bbt.com
5
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This is the way banking should be. At least the in bank/in person experience! Christina Norris is a shining example of what you deserve and expect when you need assistance from your bank. I made an appointment with her through the new BB&T U app and guess what, IT WORKED! Although I was 5 minutes late she was there waiting for me, whoops. Anyway, highly recommend!!!

bbt.com
5
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Friendly staff at this branch.

bbt.com
4
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Friendly staff here.

bbt.com
5
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Although I live in Greensboro, I work in Whitsett and have loved getting to know the staff at this branch of BB&T. They are all extremely friendly, courteous and the associates here are so helpful with any and all of my banking needs. The staff works very quickly and is knowledgeable about banking protocol. Most recently, I especially enjoyed being assisted by relationship banker, Amanda at this branch and would highly recommend working with her.

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5
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4
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1
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This is absolutely the worst bank I have ever dealt with in my life. They make it nearly impossible for customers, the tellers are often rude and the bank's policies are clearly set up to work for them and not their customers. There is something to be said for small town banks that still care for their customers! That's where we are headed.

bbt.com
5
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2
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5
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I've been banking through BB&T for 20 years in several states. Always great service.

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5
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3
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bbt.com
5
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Love this bank

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5
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1
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I opened an account with this bank on line. I put money in the account it TAKES 2 WEEKS before you receive a debit card. ONE agent will say ONE thing and the other will say another. THERE is not enough agents in the bank. THERE are extended waits. It took me an hour to see a banker who could not help me.

bbt.com
5
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2
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bbt.com
5
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You'll never have a better customer service experience than the one you'll have here. All of my most complex questions and concerns are always answered and the professionalism is unmatched. I feel like family here. Thanks to all the bankers here and a special thanks to Mr. White.

bbt.com
5
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bbt.com
5
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bbt.com
2
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We've had an account here as long as this bank's been open. We have CDs, and a checking account. I go here to cash checks frequently. I don't mind being asked for my ID but I do mind tremendously being forced to wait at that window while the teller is doing OTHER business. Yesterday was the fourth time this has happened, but this woman deliberately kept me waiting for 6 minutes; when she couldn't figure out her problem she simply walked away and let another teller wait on me. I resent this very much. It is quite rude. I've talked it over with my husband. He defers to me in these areas. We have a substantial amount of money in this bank as well as in other banks all over Prattville. The next time this happens will be the last. I will pull every dime out of BBT, with the exception of waiting until CDS come to term. Other banks will certainly appreciate my business, apparently more than BBT does. Ruth Graham

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5
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4
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The staff at this bank are great! It was former Susquehanna bank customer before the merge with BB&T. So far so good with change. What keeps me banking here is the great customer service by everyone. To me this is one of most important reason in choosing a bank. They service is 5 Star. The BB&T bank merger is still pretty new to me so I'll give them 4 stars for now.

bbt.com
1
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this is the absolute worst bank I have ever dealt with. Their web site hasn't worked for over 2 weeks so II cannot access my credit line and loan accounts. Calling the bank is NO HELP. they can't access them either. After trying to deposit principal to pay down my credit line, I discovered that they took my money and divided into interest and principal on 2 accounts, instead of principal only on one account. I tried to get this fixed, but since I cannot access my account, I have no way of knowing if it has been corrected. Also, I have been since told that I cannot pay down Principle on line, only by going directly to a branch. I got a mailed statement which lists fees and service charges. I called to find out what they were since I cannot access anything on line, and was told that they have NO IDEA what the fees are either. I since have found a BB&T BAD BANK GROUP ON FACEBOOK which i joined.

bbt.com
5
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Very nice service The facility is amazing !!

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1
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1
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5
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4
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Good service...

bbt.com
1
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The website says the swansea sc branch is open till 5pm on Wednesday!!!! It closes at 2pm!!!!!! I wasted my time and gas. Please fix it!!

bbt.com
5
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5
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3
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bbt.com
5
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Have been with BB&T for 30 years...before they were BB&T. Have not had any problems and am happy with the level of options and service.

bbt.com
1
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This institution is a hot bed of crooks. The will have you spending for small purchases from your available balance but the then when you make a large purchase that will most likely result in overdraft they will hold all previous small transactions although they were made earlier than the large one ,still charge you an overdraft fe3 for the large one but 5hen they clear all the small ones charging you an overdraft fee for each additional transaction .they'll cook up a story about how you never were spending your available balance ant that the fault was yours. I'm currently having them investigated for fraud pending a possible lawsuit. DON'T MESS WITH THESE FOLK THEY WILL ROB YOU

bbt.com
1
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BB&T as an institution is very behind the times with their practices and I did not like my experiences at all.. I gave them a fair chance though! I opened my account on June 24th and had to call them twice looking for my bank card and finally they said they would send me another one - I didn't get one until July 31. That is insane. They also "don't do withdrawals through the window" so since I didn't have a bank card I would have to go into the bank to withdraw money. I called two different locations trying to find someone to tell me why they declined a $17 PayPal purchase and no one ever returned my phone call. The straw that broke the camel's back was when I went in to the Tryon location and a banker was super rude to me. Over it!

bbt.com
2
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If you like banking in the 19th century then have at it. This institution is behind in both technology and customer service. Their interest rates are high, generally speaking, and their overall performance is sub par. Use as a last resort I don't see them competing in the 21st century for too much longer.

bbt.com
4
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bbt.com
1
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No Loyalty to long time customers--just another number. I admitted that I made a mistake in my checkbook that resulted in 3 overdraft charges. I asked for a personal banker, and got Josh. I said it was my mistake, but could they take off the over draft fees? I was told no- that did not fit their "model". they can only take off one, every two years---ok,I had one about 2 years ago. IN THIRTY YEARS, I MIGHT HAVE HAD THIS HAPPEN 4 TIMES. I have my mortgage, home equity line, and two credit cards. My/your business does not mean anything. Apparently, they have so much money, that they can afford to lose mine. I made an appt to meet with BOA on Monday--its too bad BB&T, that I thought more of you apparently, than you think of me. I

bbt.com
5
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Josh is AWESOME. If I had met him prior to switching to Bank of America, I would have never left BB&T. He is always super friendly and helpful, and very honest. He gave me good advice, and even waited on hold with Bank of America with me just to make sure my money was transferred. What a gent! Very cool guy. I hope to do business at this branch again soon.

bbt.com
5
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Bank personnel are terrific, always patient and helpful. Very friendly.New digs are spectacular. Parking stinks due to Novant Health employees rude and inconsiderate behavior.

bbt.com
5
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5
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1
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Horrible customer service. Make the extra 5 minute drive to 108 Providence Road, they actually treat you respectfully. Surprised this branch isn't closed yet, worst I have ever experienced.

bbt.com
5
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4
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5
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bbt.com
1
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Nothing! 0! No one to take your money. Just 1 person and he is tied up with another person. Been here for 20 valuable minute's.

bbt.com
3
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The google directions don't bring you to the bldg. Its the white bldg behind movie tavern.

bbt.com
5
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bbt.com
1
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Don't waste your time and money on this bank , they have higher interests than most banks , now if you're trying to Refinance anything they'll try to find any excuse not to , even on perfect credit scores , you've been warned !

bbt.com
4
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Very nice and friendly!

bbt.com
5
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Spooky

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1
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bbt.com
5
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Me gusta la atecion son amables y siempre me ayudan lo que nesecito.

bbt.com
1
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only open until 5 people have to work.

bbt.com
4
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Good bank but needs to open earlier like surrounding banks

bbt.com
5
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Good

bbt.com
1
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BB&T is by far the worst bank ive had to deal with. I had to make a change of my mailing address 2 times with the same address (1st time i was told it was changed... waited 2 weeks for my card and received nothing in the mail. made the change a second time... Still no card... over 4 weeks without a card...). Don't try and pull money out on your lunch break you'll be standing in line for 20mins. Even with all this complaining the teller thats usually working is BAD... Not customer service bad, but bad like SEXY! So i'll give BB&T one start for the bad chick.

bbt.com
5
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Not sure if I have ever had such good service from anyone as I have from David and Tim at BB&T. They were quick, efficient, and have a vast array of knowledge, not only in banking, but they know everyone in the area. If this location is what every BB&T is like, they have my business for life.

bbt.com
1
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I've used BB&T since early 2015 by default when they took over all of the Citibank locations in Texas. I had use Citibank for five years with absolutely no problem for both personal and business accounts. Since the switch to BB&T, I've had nothing but problems for both personal and business accounts when switching over accounts the lady behind the desk mentioned that BB&T was primarily an insurance company, & a bank second. I now know that they were telling the truth when they said that, because they clearly have no idea how to properly service a bank account for either personal or business purposes. I've since switched both business accounts and all of my wife and I's personal accounts to Chase bank and have grown to like our bank again! My biggest regret through the whole process? ..... not closing our BB&T accounts sooner! Good riddance to you BB&T. I'm not normally a fan of being negative, but I really hope you close your doors sooner than later and stop taking advantage of people and businesses!

bbt.com
1
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Checks don't deposit same day, money orders aren't free as was promised and they're closed on Saturday now which is payday for me. Was told to go cash my check at Wal-Mart and deposit the cash if I want it to be in the account same day to pay rent. What is the use of having the account with the bank then?! Switching banks ASAP tired of all the lies, fees, and employees that don't care. Worst bank I've ever banked with!

bbt.com
1
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Had a Citibank account. Transferred to BB&T. They didn't transfer all my accounts, and couldn't even find a phone number of someone that could. Promised no fees then they charged fees. Called customer service, who said sorry it's standard practice. Tried to explain it to a banker who said they would look into it, but didnt. Had to go to 3 branches to find someone that could do a cashiers check. Then when I was closing my accounts they wanted to look into the matters... too late.

bbt.com
1
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Horrible company and extremely unprofessional. I know a person who lost their Homeowner's Insurance because this company couldn't get their act straight. They even said the department handling the payment couldn't be reached by phone. Where are they? the Amazon? If your looking for a mortgage lender, look elsewhere.

bbt.com
4
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5
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4
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bbt.com
5
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This is a great Bank.

bbt.com
4
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Good

bbt.com
1
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I'm a small business owner;And words just can't describe my level of disappointment with this company especially the branch located at "5737 Okeechobee Blvd #26, West Palm Beach, FL 33417". Since the inception of my account I've always had issues, but despite those hurdles I've made every attempt towards trying to make things with this troublesome bank work. But the final straw for me was when All 7 of my business accounts were closed without any notice. I did have one account that was in the negative as a result of fraudulent transactions. I did my due-diligence and reported the unauthorized activity and was advised that they would investigating the transactions. But instead of investigating the fraudulent transactions All of my business account were brought to a zero balance to satisfy the negative balance and then they were immediately closed; sending my business in chaos. All of the accounts in question were over 3 years old and my business grosses over 750,000 annually.After spending 3 hours on the phone I was able to get my accounts reinstated but when I ask for a clear explanation for why all my accounts were closed, I was advised that "BB&T can decide to end it's relationship with any customer for any reason". I respect they're right to do this, but when I asked "What was the reason" I was told the exact same thing("BB&T can decide to end it's relationship with any customer for any reason". {Deep Sigh}This bank has truly failed me. The branch located at "5737 Okeechobee Blvd #26, West Palm Beach, FL 33417" is Managed by Andre who is "NEVER" there. Andre and Porsha are 2 very dis-honest people who give the facade of love and care, but when you really need it they'll treat you like a nuisance.

bbt.com
1
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This is the absolute worst company I have ever dealt with financially. I have called multiple times and keep getting a recording stating that my estimated wait time is 49 minutes. There is no option to speak to a representative. When i called my local branch the person who answered the phone stated that the loan department is "up the road somewhere" and when they have questions they just enter the account number wrong to get a person to answer. Well, guess what, that doesn't work either, it takes you to the estimated wait time of 49 minutes msg. This bank is garbage and i will never in my life use them again.

bbt.com
1
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This is the WORST bank ever. I only chose one star because you can't choose negative or zero. I have two checking accounts, a 1st mortgage, a 2nd mortgage and I used to have credit cards. Their service - just basic stuff like answering the phone or not messing up a deposit or applying a payment to the wrong mortgage - WITH the numbers on the checks. No, they can mess up anything and be completely OK with it. Their incompetence is stunning. They openly state it will take them 3 days to set up wire transfers to other banks. 3 days! My Credit Union had it done in a couple hours including making the payment and I never left my desk. Worse, FOUR days later they are telling me it will take probably 3 MORE days. At EVERY level this is the worst financial institution I have ever seen. Closed the credit cards, closed the 2nd mortgage, changing the checking accounts as we speak and I may refi the first at a higher rate just to get away from them.

bbt.com
1
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Worst financial institution I've ever had the displeasure of dealing with. Went with BBT to finance my boat (dealer suggested) no issue with financing, thought I had made a good choice. Then I had an insurance claim on my boat and because of the amount of the repair the insurance company was required to put BBT on the check for the repairs. There's were the nightmare started. Try getting a check endorsed by them. 3 sperate trips to 2 different Branch's, each time additional information or requirements made of me. Finally after the 3rd trip, I'm told that the branch manager can't endorse the check, it has to be sent to corporate for a supervisor there to endorse. Then, get this, the check is sent to the place making the repairs, who's not even on the check. It's then my responsibility to go the the repair shop, pick up the now endorsed check, take it to my bank and deposit it, where hopefully they don't hold it for funds verification, then take another check made out to the repair shop so I can finally get my boat. NOW THAT'S CUSTOMER SERVICE AT IT'S FINEST!!!

bbt.com
1
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BB&T closed our account for no reason after my husband's new business began to receive payments through the account. We have been a long time customer and just started receiving payments to our account from a new income stream. They flagged this as fraud and closed our account. They would not talk to him on the phone and said he must come into the branch and prove his business was legitimate. He had to travel to Miami to show all his business paper work, but before he got there they'd already closed the account. They also went in and reversed the payments back to his customers after the services were completed. They blocked any access to his account. We could not access the money, but any direct deposits or incoming money was still accepted into the account. No one called and talked to my husband about any of this. Once the lady at the bank gave him a number to call, the fraud department informed him they will send him a certified check if anything was left. BB&T is one of the most fraudulent banks out there. Stay far away.

bbt.com
1
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Customer service is horrible. They didn’t care about my situation. I am a single mother and need all of my money. I made transactions when I had money in my account. They waited until I didn’t have money in my account to overdraft it. I paid 28 dollars for a coffee from Starbucks. Ridiculous right! I’m being charged 4 overdraft fees for them not processing the transactions in the appropriate manner. I only overdraft my account once during this process. Do not bank here!

bbt.com
1
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ATTENTION BB&T BANK CUSTOMERS.BB&T DOES GIVE THE MONEY TO MERCHANTS AFTER A CHARGE REVERSAL FROM A DISPUTE.THEY DID NOT GIVE EXPEDIA $67 THAT WAS TAKEN FROM MY ACCOUNT.THEREFORE BB&T STOLE MY MONEY..

bbt.com
1
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BB&T is usually good, I’ve been with them for 4 years and have never had a problem until now. However this problem is so beyond frustrating that I don’t even want to have an account with them anymore. Their overdraft fees are complete bullshit. They’ll act like they’re on your side when you meet with them in person but they really just see you as an atm machine. I paid someone $1,700 through Venmo and BB&T didn’t take it out until a week later! Since I technically still had that money in my account, I spent some money on food that I knew would take me into negative balance IF the 1,700 was taken out. However, I also had another sum of money that was being put in, but was still processing. So I knew it’d be fine because even though the money wasn’t in yet, it would be by the time I was charged the $1,700 and therefore I would not go into the negatives. So then I get a message that I’m being charged an overdraft fee all because my PENDING transactions go over the amount of money I have. So keep in mind they haven’t even processed my payments yet, but since the pending transactions went over, they prematurely charged me an overdraft fee, not even waiting until they actually took the money out. Which if they waited until they did take the money out, the $50 that I had being put in would have covered the other pending transactions. Secondly, I signed up originally for BB&T to just not let me make any transactions if they were going over my limit. Since BB&T apparently punishes you for pending ones, they shouldn’t have even let me over spend my money if it would end up being negative. A few months ago I changed it so that if I did ever over spend, they would take money out of my savings account and put it in my checking account to make sure my checking doesn’t become negative. Surprise surprise, they didnt do that either when they should have! So, even if that didn’t work they still should have declined my original transaction for food, which they didn’t. I’ll be calling and trying to get the fee waived, but if that doesn’t work they can count on me to close all my accounts with them and join a new, better bank :)

bbt.com
1
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If I could not give them any stars I wouldn't because this is the worst bank that I have ever had an experience with. I tried to stay with this bank thinking maybe it would get better but it was just one thing after another. I think they think that the money you work for is theirs and can hold it for how long they like. They take out fees that are unnecessary at all. I have had to threaten to sue them in order for them to finally refund me those overdraft fees that they could not explain to me. This bank should be shut down or they really need to change their policies and stop being thieves. They are quick to take money from your account but when you deposit a check they want to sit on it and hold your hard earned money. I hate this bank to the core!!!

bbt.com
1
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DO NOT get your mortgage or construction loan here. Incompetence beyond belief. Thought the hurricanes did enough damage while building our home.... we’be been in our house for 4 months and no closing!

bbt.com
1
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I am a business customer with BB&T, i have several business commercial accounts for checking as well as several loans. Their personnel have been very good. My one star rating is directed at the online banking. It is horrid. #1 you can only access reports/statements going back 6 months. I did say these are commercial accounts. Imagine when your accountant anytime after September 1 has a question or needs some data from the beginning of the year. Sorry not available. Wells Fargo give you 18 months of reports just for an example. BB&T 6 months only. A big problem for me. #2 you get a fee or a returned check. No information at all is available, no copy or image of the returned check, no explanation for the fee. You must call for the data. Again for example Wells Fargo provides explanation for the fee as well as an image of the returned item with their BASIC online commercial banking. The onli8ne commercial banking program that BB&T provides is ineffective, time wasting for the end user, and is inferior to every other Commercial Banking online program I have compared to.

bbt.com
1
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From day 1, BB&T is very unprofessional and will do anything to suck your money out of your bank. They will send someone to drive by your house if they do not receive your payment on time and will charge you $20 for driving by. Why don't they call and ask you if you have sent in a payment. I sent $217,000 to BB&T to pay off the mortgage loan on August 15, 2018, but they said they cannot apply the money to my account until September 1st for various reason. I believe, they just want to charge you the interest for 15 more days is the reason. They stated they will make sure, we do not get charged for the extra 15 days, and the pay off amount would be the same.Today is September 20, I called them to ask why I have not received any document to prove that my loan is paid in full. I was told that I still owe $217,000 because of their mistake. At this point, my blood pressure went off the roof, and people need to see this review. I asked them to look at the prior conversations with BB&T the manager said she would type up concerning this. Guess what???? They said it was my fault for not calling them back on August 31st to tell them to take the money out. They also said the manager I spoke with in August deleted the statements, so there is no prove that we want the loan to be paid in full on September 1st. Remember, we sent them $217,000 on August 15th. Why would I sent in that much money to them for no reason, anybody with brain would figure this out.

bbt.com
1
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The automated payment system does not work when their call center is closed. It is impossible to get a live human on the phone from any other department, either. All selections are dead ends. Never use this company for your mortgage if you can help it!

bbt.com
2
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I was happy with them until they started with this Card Fraud alert mess. Having this has caused me nothing but, hassle. You have to basically set your region of travel or you can’t use your card as you travel or call them to tell them you’re traveling outta your state. That’s bull crap. They don’t tell me when they’re traveling. Called them twice in one day for trying to pay for groceries at Giants, declined!! So I called them and told them what happened and the girl supposed to have fixed it. Went to the Liquor store , declined!! Called customer service after waiting for 34 min. The guy told me to delete the regions that I’ve put in and turn off the card alert button. He was so sure it was fixed. Went to MCDonalds thereafter,used the card and it was declined again. Called again waiting on the phone for minutes to be told that their system is down, to call back tomorrow. This is stressful and I’m gonna switch banks to get away from this aggravation. No one should have to go through all this to use their card.

bbt.com
1
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I have been banking with BB&T since before with Susquehanna Bank. I have never been very happy with BB&T, especially since no one in my local branch with whom I had a relationship is still there.I had opened a savings account 2 yrs ago for the specific purpose of transferring money into it from my Vanguard account. Money never stayed in the account and it was almost always at a zero balance. This purpose was explained to the banking person who opened it. For almost 2 yrs there was never an issue.10 days ago, I transferred money from Vanguard. On Tuesday, I checked my BB&T accounts on-line and the account I set up to accept the money from Vanguard was gone. Upon calling my local branch, I was told it had a $0 balance in it for 2 mths and at the discretion of the bank, it was closed. I was furious. I had never been contacted. I had never been told I needed to keep any amount of money in the account or I would have.Now, what is really eregious is that the money has still not been rejected by BB&T and returned to Vanguard. It will take up to 2 weeks to be returned to Vanguard!!! So, they can sit on my money and make interest. I was not able to use the money for the purpose for which I originally transferred it. And, I am not able to make money on it in my Vanguard account.I would be very careful if deciding to bank with BB&T to find out what exactly you are getting into.

bbt.com
1
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card sent to wrong add money taken from card (fraud) bank refuse to replace money.. states card was activated using my information.. fraud department stated 1st that i had card advise them never received card was sent to wrong address ( old address) they refuse to replace Money in my account.

bbt.com
1
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Bad customer service when you call with a concern they never call back whe have a business account with them and are lokking for another bank the customer service is super bad i would never recomend bb&t

bbt.com
1
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DO NOT USE THIS BANK!!! And if you use this bank, and want to close your account, make sure to get proof in writing!!! My husband and I closed our checking account on 08/11/18, teller took our debit cards and cut them up. The following Friday, I get an email telling me the account is overdrafted due to a automatic debit!! How can that be if the account is closed??!!! They are now telling us we cannot close this account until we clear the overdraft, and if any other automatic debits come thru, they will pay those as well!! Please each one will cost us $36 in overdraft fees!! This bank should not be allowed to be in business!!!

bbt.com
5
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I had an issue with my card not working. I called the customer service line and left my number to be called back. Emily called me back and I unfortunately missed the call. I listened to the voicemail and Emily fixed the issue and let me know it was fixed on the voicemail. Bravo to Emily! Painless issue and painless process! Best ever! Thanks BB&T for excellent customer service.

bbt.com
1
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I opened up a checking account in Jan 2018. I am newly single from being married 35 years and am learning how to budget. Anyways, long story short, BB&T does not show transactions until it's too late, charge 12.50 for transfer from saving to checking if overdrawn, and poor customer service. Yes, I know I can do better but it seems they have left me by myself at the helm to keep clear of rocks by not answering simple questions. From what I'm seeing on my online statement, they are applying all the smaller transactions before allowing the bigger ones go through, then applying any deposits (in that order), thereby creating a loophole in hopes the account gets overdrawn. Bam!! They are benefiting themselves by charging me overdraft fees. If they would let things go as they happen, this wouldn't be an issue. Changing banks!! Stay away from this one!!!

bbt.com
1
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Where do I begin? Well within the last 6 months, our business has been the victim of credit card fraud- and here are the kickers1. The first time it was on a card that has NEVER been activated, we still have in our possession with sticker.2. Second time was on a card for an account in which we have NEVER requested nor received a debit card for- we specifically did not want a card associated with the account to prevent card fraud yet it happened!3. Finally today another 3-4 fraudulent activity alerts that I responded back I did not authorize that did go through and am told to wait 8-10 business days for a replacement.I've contacted Corporate because I feel this is an inside job, what outsider can get access to information to accounts with no cards/never activated cards. Their response- BB&T holds the security of our client’s information in the highest regard and due to this reason we have procedures in place to monitor and respond to any suspicious activities occurring on your Debit Card. Unfortunately, since fraud has been on the rise in recent years the reissuance of compromised Debit Cards sometimes poses an inconvenience to our clients. I am switching banks ASAP

bbt.com
1
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F*cking crooks. Stay away if you don't like being lied to and screwed! They held my deposit for over 36 hours just so they could push through FIVE debits and charge me $36 for each one! Their own website says deposits are available immediately, or same day, and they refused to correct THEIR mistake! I wish I could give negative stars!

bbt.com
1
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I called customer service on sunday , no one was there. I called during regular buiseness hour , the estimated waiting time is 54 min. They need to hire more people to answer phone calls.It used to be maximum 15 miutes waiting time when i called couple of years ago.

bbt.com
1
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Very bad service experience we have with this bank. Staff and the management very unprofessional and not considered. I would not suggest anyone to go and open the account. There are so many other banks out there if you have to open the account.

bbt.com
1
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Absolutely terrible. Two times in one month received overdraft charges even though the money was in the account. Closing my account this week. Customer service is a joke. They can't do anything to help you.

bbt.com
1
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DO NOT BANK HERE! All BBT does is steal money from you. They charge you outrageous amounts of fees and tries to justify it and when the math is correct and shouldn’t be any fees. SAVE YOUR MONEY AND DON’T BANK HERE. There are so many better banks out there and this isn’t one of them! I’ve lost $336 in the last 2 days because of transactions they keep hidden so you have no clue your negative and will give you a fee for each transaction!!!!!!! 1 transaction caused 5 fees on the samw account!

bbt.com
1
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Been doing business with this bank a few years now with a fair sized direct deposit that comes in every month. Eleven days ago I sold a car and wanted to deposit my funds into my BB%T account. Had to get a Cashier's check from the bank that the check was drawn on so that I wouldn't have to "wait" 3-5 days for the money to be available in my account. Also wanted to withdraw $100 from my account which I already had available to withdraw from. The clerk took my Cashier's check, looked at me and said, " I'm going to let you have $100.00 today but that is all you can get and there will be a 7 day hold on the rest of the funds. A "Cashier's check" ? FOR REAL? LIke I am a criminal or something and I have funding already do accommodate my withdrawing $100.00? You needed to talk to me that way? Well it was for real folks! This bank held onto $4,500.00 of my money until YESTERDAY a good 10 days later. What was "I" thinking using this bank? My credit is stellar and I am not a criminal. Don't you just hate being treated as one when all you want to do is "do business" with a bank you thought you trusted with your money? Wouldn't choose a star at all but have to.

bbt.com
2
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I’ve been a customer for close to thre decades with several accounts with BB&T. My wife and I have been throwing loose change into a jar. The jar was about full so we decided to take it to the bank to find out how much we had accumulated. We have done this a couple times over the last 15 years. To our surprise the bank that we have given business to from checking, savings and mortgage products now has decided to charge a 5% service fee! That’s the thanks you get for being a loyal customer and for recommending this bank to family and friends. Never again will I recommend this institution!! Discussed in Morgantown WV

bbt.com
1
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I would put 0 star but you can't. This bank steels your money in overdraft fees as often as they can. On 1 day I had a payment coming through and I knew I needed an extra $8.00 so I would not over draw my account. Due to the fact I couldn't make it to the branch before they closed I deposited $50 in cash through the ATM. The next morning I received a low balance alert which surprised me so I checked my account. Well bb&t again found a reason to steal another $36 over draft fee. They posted the payment then the over draft fee and my cash deposit was pending. Cash should post right away. Called every person and department to complain and ask for a refund on the over draft fee. Their response: the computer post all transactions and that's where stacking comes in. My branch manager (Florida ) was rude and told me they could not refund me because the computer won't let a bank employee override the transactions. Only 1 overdraft fee every 2 years is allowed. So a computer does the stealing from you because that's how bb&t programmed their system. Spoke to 10 different people all the way to the top, same answer, the computer stacks the transactions. On my account my cash deposit was posted on the 18th instead of the 17th. I filed a complaint but I already know the answer. After banking with bb&t for 20 years and have been hit with over draft fees way to often due to transaction stacking this last theft of my hard earned money did it for me. I am in the midst of opening an account with another bank. My recommendation DO NOT BANK WITH BB&T BECAUSE THEY WILL FIND REASONS TO TAKE YOUR MONEY TO MAKE BB&T RICH.We now have to answer to a computer? ? and deal with rude customer service individuals. Something is seriously criminal with this bank.

bbt.com
1
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I have been with BBT when it was KNBT for almost 15 years. I even recently got my car loan through them... But after today, I am changing banks completely all because of a new transfer to the 90 Highland ave Bethlehem pa location. Scott Cave is by far the rudest and unprofessional person I have ever dealt with in this location. I wish I could give negative stars. Do yourself a favor and go with another bank as I have.

bbt.com
1
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I wanted to post my story about BB&T and my relationship with them over the years. In my review I’ll be honest and won’t deal in hyperbole. But I wanted others to see the hoops I went through and prospective customers to consider it. I had 7 accounts there and was compelled to close all of them.I was a BB&T customer for 3 years. Previously I was a Susquehanna customer by virture of them buying local banks in my area.I am a laid back, working class American. My story won’t be about overdraft fees and penalties. I am not wealthy by any stretch, but my story focuses on how disorganized they are and poor customer service.1. The Merger - when BB&T acquired Susquehanna bank they told us that our cards were in the mail. During this time due to a clerical error many of their customers didn’t get their cards. They stressed that we be patient and if our cards didn’t arrive in 6 weeks we should reapply for new cards. Their solution was for us to come in and get temporary cards. Temporary cards that were only good for 2 weeks. Why they didn’t extend the temporary cards is beyond me. But at the branch I got my FIRST card they were down to their final 7 cards. The woman that assisted me admitted that whatever they gave her temprorary card wise wasn’t enough. Which echos just how many people couldn’t access their money. Stuff happens, I get it. I wasn’t overly upset by this and was just inconvenienced by having to get 3 cards in total every other Saturday.2. The outage - during the winter of 2017/2018 their entire system went down. This happened on a Thursday and lasted until the following Tuesday; 6 days. ATM’s, online banking, teller terminals, you name it. Now I work in the IT world and for things like this you’re supposed to have what is called a ‘warm site’ or a ‘hot site’. A warm site being that with a few pieces of equipment you’re back up and running within 18-24 hours. A hot site being that you simply flip a switch and all of the equipment is active and running in under 2 hours. The government even has regulations and drills for this stuff in the legal and health fields. How this could happen to a bank this size and with their resources is beyond me. Their solution at the time was comprised of IOU’s and the honor system. You could go in there and they’d ask you ‘how much money do you think you have?’ And give you a carbon slip.3. My card was compromised. Things happen I get it. But just the way this played out. On a Thursday morning I used my card at a WAWA (gas station) to get gas in Pennsylvania; where I live. That evening my card was supposedly used at a Pilot in California. To the amount of $494.87. Why this even hit my account is beyond me. My other financial lenders would’ve stopped this and wouldn’t have processed it. But BB&T didn’t find this to be fraudulent. So I alert the card services number. Which is manned by a receptionist. They won’t be able to assist you or nix the transaction. You’ll get a ‘specialist’ who will investigate the charge in 5-7 business days. Now, I am a working class citizen. $500 is a decent amount of change for me. Kind of screwed me up since I am not independently wealthy. But I shuffled money around and made it work. The $500 wasn’t posted back into my account until the following Friday. That’s how long it took BB&T to process this refund. My other cards they’ll cancel it within 24 hours or immediately. Why BB&T is setup this way is beyond me. On top of that, my card was canceled. As it should have been. I was mailed a new card. If I wanted my card to arrive in 72 hours I could pay $30 to have it sent priority. Or I could wait 5-7 business days for my card to arrive. It ended up taking 8 days for my card to arrive because why would I pay YOU money when you didn’t stop this from happening? I thought that by using you as a bank and you having access to my money our relationship would have some sort fail safes in place.4. I was a security threat - after my card being comprised I went to my local branch to close all of my accounts. The aforementioned number 3 was my final straw. That day I had to leave my car with a winshield repair center and I walked to the branch in the rain. Their site advertised that they opened at 8 am. But as of 2 weeks ago they changed their hours to 9 am. No big deal, I would’ve waited at SafeLite anyway. So I stood under the awning on the stairs. Not right up against the door. There are 12 steps and I was on step 9. I was nice and I let every customer know that they didn’t open until 9 am that came up to BB&T and was confused. I waited there in my coat with my headphones on watching Netflix on my phone. Catching up on arrested development. At 8:51 AM the first employee pulled into the parking lot. Not a big deal. You don’t open until 9. Banks don’t take forever to open up. But it’s 10 minutes until the branch opens and there’s 10-12 cars sitting in the parking lot. We are in Lancaster county, where there isn’t a ton of crime. The bank has horse tie ups for the Amish and that particular morning there was 3 Mennonite cars in the parking lot. The only reason why I mention this is because I want to paint a picture of where this branch is located; inside the teller sits on the other side of a desk to assist you. They’re not behind bulletproof glass and this isn’t an unsafe area. As the employee walks up the front steps she adamantly tells me “you can’t be here. It’s a security risk”. Perplexed, again, I am watching Netflix and actually had to remove my headphones because I was that oblivious. She firmly repeats herself. I just look at the pouring rain and all of the customers outside and wondered to myself, “really?” I respect and understand policy. But it’s pouring down rain and there’s a parking lot full of witnesses. It’s broad daylight. Like what can you honestly expect to happen? This particular employee has worked at this branch for at least 6 years and she’s waited on me numerous times before. Going back to Susquehanna days. So at this point I stand in the pouring down rain for the remaining 8 minutes like a moron. Sure, she didn’t know I didn’t have my car that day. But again let’s circle back to common sense. So I walk inside the branch soaking wet. My shoes are sloshing and my jeans weigh 5 lbs now. And she waits on me. No apology. No nothing. She can clearly see that I stood out in the rain because she watched me move out to the middle of the parking lot and just stand there. It was at this point, in the line of the 10-12 customers out the door that I closed my accounts with BB&T.

bbt.com
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This is by far the worst online banking app i have ever encountered. They ask for security questions and answers and then when you go to answer those to log in. They never ask the questions you have previously answered for them to keep on record. They make it so hard to just simply pay your house payment. Here is a piece of advise. If someone calls you and wants to give you money for a loan they have. Take the money. Dont require the people to fill out security forms and go through all this headache. It isnt like we are trying to hack someones account. Worst customer service by far. State employees credit union is who im refinancing with. Good riddance BB&T

bbt.com
5
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I have selected a 5 Star rating being that AutoNation Nissan of Kendall was fortunate enough to deal with 2 individuals that are truly an asset to BB&T. Our organization dealt with history's worst nightmare entailing 3 of our vehicles and a wire transfer; however, these individuals by the names of Selina Llanes and Mark Shim worked around the clock to do everything possible to help our mutual customer. In the years of doing business with numerous banks as well as being a part of the corporate world, never had I or should I say we at AutoNation Nissan of Kendall worked with a team that truly knows the meaning of what going Above and Beyond the call of duty is all about! Selina and Mark gave us their personal cell phones and not once left us hanging without proper follow-up throughout the entire day and multiple days for that matter! The best word to describe this team would be DEDICATED! Words cannot express our gratitude. We could not have accomplished what felt like "The Zombie Apocalypse" without this All-Star Team! THANK YOU BB&T for carefully choosing your staff of professionals and THANK YOU Selina and Mark for proving to us all that Exceptional Customer Service still exists in an era where technology is taking over the industry! Cheers to both of you! I look forward to meeting both of you very soon. Daniel Guevara - Customer Relations Manager - AutoNation Nissan of Kendall - Palmetto Bay, FL 33157.

bbt.com
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Worst bank I've had. I miss susquehanna, BBT has charged me so many fees and as soon as my check goes in this week I'll be canceling my accounts! I already switched my work's direct deposits over. Goodbye BBT. Don't switch to them.

bbt.com
1
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Terrible!!! 0 stars, worst bank. Try to find small and local banks that are honest and don’t steal from you through absurd charges. I have had horrible experiences with quite a few of their best employees and I’m tired of being treated as a punching bag for a BANK

bbt.com
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Absolutely the worst online banking in the country, if not the western world. What other institution asks you to provide your social security number as an ID to a call center representative? I signed up because they offer the lowest APR I could find - but it hasn't been worth the experience of being blocked 8 times in two years from my online account for "security" reasons because they can't figure out a way to hold onto a password once it's been changed. Run away. Run far away from this slipshod, awful company.

bbt.com
1
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Slowly at deposit check into the account from my another bank account. But quickly charge overdraft fee 36$ Terrible! even my bank account has money in there still charge me overdraft 36$ the reason because my check is not clear yet. Hard to get in touch with the banker on the phone. No help!

bbt.com
1
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Bb&t has been the worst experience of banking they are organized criminals. My account stay in the negative all the time when I call its only bs they saying the people who answer your call act if they dont see whats going on. This Bank steals money from hard working people someone needs to step in and help us get our money back. I will not place my money with them anymore to rob me again they should be shut down.

bbt.com
1
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This bank is pure gargbage. Their practices in my experience are unethical and I had to file 2 reports with the government to get my issues resolved. If you value your sanity do not borrow or do any other kind of business with these sleeze balls. You''ll thank me later.

bbt.com
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If there was a selection for no stars I would’ve selected that. This bank is just horrible! DO NOT GET THIS BANK!!! They don’t try to work with you & always charging for overdraft fees. I’ll be closing my acct soon

bbt.com
5
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I lost my son recently and went through a period of financial difficulty due to the expenses involved. I called BB&T when I got an overdraft notice. Not only did they listen, they removed the charges and pushed my mortgage payment ahead. The people I talked to were genuine and went out of their way to help. I will always be their customer

bbt.com
4
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I highly appreciate the services offered by BBT. It doesn't make sense anymore to have a physical banking location. There are no fees, no minimum balances to maintain, and I find their customer service to be exceptional. There were fraudulent charges on my account and customer service took care of the issue. I expected to be on the phone forever, but they took care of the problem quickly.

bbt.com
2
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The local branches have great friendly service and are very helpful. However BBT Corporate is getting worse. I'm constantly having problems with my online and mobile banking. When I call customer service they are. I was with Susquhanna bank before they were bought by Bb&t. The account minimums BBT requires are ridiculous. I wish I could rate this bank higher then 2 stars, but this is a mobile world and it seems like they are not a mobile friendly bank.

bbt.com
5
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I love BB&T. I think the signing up process is quite easy and after you are able to sign up banking with them is more then fair. I feel secure banking with them.

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Locations:

BB&T

1 E Market St #101, York, PA 17401, United States
(717) 852-7257

BB&T

1 Front St, San Francisco, CA 94111, United States
(415) 956-9836

BB&T

1 Market St #2b, Camden, NJ 08102-2308, USA
(856) 225-0163

BB&T

100 E King St, East Berlin, PA 17316, United States
(717) 259-9510

BB&T

100 Maris Grove Way, Glen Mills, PA 19342, United States
(610) 459-8807

BB&T

100 Maris Grove Way, Glen Mills, PA 19342, USA
(610) 459-8807

BB&T

100 S Orange St, Media, PA 19063, United States
(610) 565-8000

BB&T

1005 W McDermott Dr, Allen, TX 75013, USA
(972) 649-9951

BB&T

101 Arch St #10, Boston, MA 02110, United States
(617) 316-1330

BB&T

101 Arch St #10, Boston, MA 02110, USA
(617) 316-1330

BB&T

101 Arch Street #10, Boston, MA 02110, United States
(617) 316-1330

BB&T

101 E Washington St, Suffolk, VA 23434, United States
(757) 539-0245

BB&T ATM

101 E Washington St, Suffolk, VA 23434-4511, United States
(800) 226-5228

BB&T

101 N 3rd St, Wilmington, NC 28401-4034, United States
(910) 815-2700

BB&T

101 N Wolfe St #1, Baltimore, MD 21231, USA
(410) 949-1256

BB&T

101 N Wolfe St, Baltimore, MD 21231, United States
(410) 949-1256

BB&T Recreational Lending

101 S Elm St, Greensboro, NC 27401, United States
(336) 433-4815

BB&T Recreational Lending

101 S Elm St, Greensboro, NC 27401, USA
(336) 433-4815

BB&T - Lake Oconee Branch

1011 Powers Rd, Greensboro, GA 30642, United States
(706) 454-2990

BB&T - Lake Oconee Branch

1011 Powers Rd, Greensboro, GA 30642, USA
(706) 454-2990

BB&T ATM

1036 Bill Tuck Hwy, South Boston, VA 24592-7134, United States
(800) 226-5228

BB&T

106 S Center St, Pierson, FL 32180, United States
(386) 749-0051

BB&T

106 S St Mary's St #100, San Antonio, TX 78205, USA
(210) 248-1598

BB&T

106 S St Mary's St, San Antonio, TX 78205, United States
(210) 248-1598

BB&T

1065 Burlington Pike, Florence, KY 41042, United States
(859) 372-5175

BB&T - Presbyterian Plaza Branch

108 Providence Rd #100, Charlotte, NC 28207, United States
(704) 954-2005

BB&T

108 Providence Rd #100, Charlotte, NC 28207, USA
(704) 954-2005

BB&T

1099 New York Ave NW #100, Washington, DC 20001, USA
(202) 347-8076

BB&T

1099 New York Avenue Northwest #100, Washington, DC 20001, United States
(202) 347-8076

BB&T ATM

1100 Andrews Hwy, Midland, TX 79701, United States
(800) 226-5228

ATM (BB&T)

11007 Arcade Place, Bradenton, FL 34211, United States

BB&T

1111 Easton Rd, Warrington, PA 18976, USA
(215) 343-8777

Woodbury & Co: Woodbury Eugene

1111 Military Cutoff Trail # 221, Wilmington, NC 28405, United States
(910) 763-3431

BB&T

1120 S Lake Dr, Lexington, SC 29073, USA
(800) 226-5228

BB&T

1130 Beaver Creek Commons Dr, Apex, NC 27502, United States
(919) 303-3040

BB&T ATM

1133 Ave of the Americas, New York, NY 10036, United States
(800) 226-5228

BB&T

1133 N Zang Blvd #101, Dallas, TX 75203, USA
(972) 232-4784

BB&T - Hunt Valley Branch

11330 York Rd, Cockeysville, MD 21030, United States
(410) 527-0241

BB&T

11331 San Jose Blvd, Jacksonville, FL 32223, United States
(904) 886-5300

BB&T

11331 San Jose Blvd, Jacksonville, FL 32223, USA
(904) 886-5300

BB&T

11331 San Jose Boulevard, Jacksonville, FL 32223, United States
(904) 886-5300

BB&T - Kingwood Branch

114 E Main St, Kingwood, WV 26537, United States
(304) 329-2000

ATM (BB&T)

11402 San Jose Blvd, Jacksonville, FL 32223, United States

BB&T Insurance Services

115 N 3rd St #500, Wilmington, NC 28401, United States
(910) 772-3700

BB&T

1155 Dairy Ashford Rd, Houston, TX 77079, United States
(281) 668-3213

BB&T

1175 Meridian Blvd #114, Franklin, TN 37067, USA
(615) 771-4809

BB&T ATM

1175 Meridian Blvd, Franklin, TN 37067-6349, United States
(800) 226-5228

BB&T - Montezuma Main Branch

118 Walnut St, Montezuma, GA 31063, United States
(478) 472-2393

BB&T - Newton

12 N Main Ave, Newton, NC 28658, United States
(828) 465-8830

BB&T

120 Greenville Bypass, Greenville, AL 36037, USA
(334) 382-6523

BB&T

120 S New Hope Rd, Gastonia, NC 28054, United States
(704) 852-5780

BB&T

120 W Main St, Jamestown, NC 27282, USA
(336) 888-0260

BB&T

1201 Main St, Columbia, SC 29201, USA
(803) 251-1330

BB&T

1205 Carlisle Rd, York, PA 17404, United States
(717) 843-7989

BB&T

1205 E Main St, Maiden, NC 28650, United States
(828) 428-9933

BB&T

1220 Dickinson Dr, Leland, NC 28451, United States
(910) 383-1821

BB&T - Reedsville Branch

12256 Veterans Memorial Hwy, Reedsville, WV 26547, United States
(304) 864-5050

BB&T ATM

1236 Guilford College Rd, Jamestown, NC 27282-9810, United States
(800) 226-5228

BB&T ATM

1236 Guilford College Rd, Jamestown, NC 27282-9810, USA
(800) 226-5228

BB&T

1300 W Main St, Ephrata, PA 17522, United States
(717) 733-7933

BB&T ATM

1300 W Main St, Ephrata, PA 17522-1312, United States
(800) 226-5228

BB&T

1310 Battleground Ave, Greensboro, NC 27408, USA
(336) 433-4250

BB&T

1313 SE Military Dr, San Antonio, TX 78214, United States
(210) 762-3260

BB&T

1313 SE Military Dr, San Antonio, TX 78214, USA
(210) 762-3260

BB&T

1343 Parkwood Rd, Asheville, NC 28806, USA
(828) 225-3400

BB&T - Harbour Village Branch

13443 Atlantic Boulevard, Jacksonville, FL 32225, United States
(800) 226-5228

BB&T Insurance Services

150 Government Street # 1004, Mobile, AL 36602, United States
(251) 438-9800

BB&T ATM

1500 Chestnut St, Murray, KY 42071-3356, United States
(800) 226-5228

BB&T

1500 John F Kennedy Blvd #200, Philadelphia, PA 19102, USA
(800) 226-5228

BB&T - Harbor East Branch

1510 Fleet St, Baltimore, MD 21231, United States
(410) 563-2641

BB&T

1510 Fleet St, Baltimore, MD 21231, USA
(410) 563-2641

BB&T ATM

1523 NC-16, Denver, NC 28037, United States
(800) 226-5228

BB&T

1536 Easton Rd, Horsham, PA 19044, USA
(215) 675-5900

BB&T - Lubeck Branch

1605 Harris Hwy, Parkersburg, WV 26101, United States
(304) 863-5341

BB&T

163 Plantation Ridge Dr, Mooresville, NC 28117, United States
(704) 663-6063

BB&T ATM

1635 Market St, Philadelphia, PA 19103, United States
(800) 226-5228

BB&T ATM

1635 Market St, Philadelphia, PA 19103, USA
(800) 226-5228

BB&T - Anderson Highway 81 Branch

1637 E Greenville St, Anderson, SC 29621, United States
(800) 226-5228

BB&T ATM

1637 E Greenville St, Anderson, SC 29621-2006, United States
(800) 226-5228

Ardrey Kell

16704 Hawfield Way Dr, Charlotte, NC 28277, United States
(704) 264-0264

BB&T

1730 Rhode Island Ave NW, Washington, DC 20036, USA
(202) 833-2565

BB&T

1730 Rhode Island Avenue Northwest, Washington, DC 20036, United States
(202) 833-2565

BB&T: ATM Location - Central Baptist Hospital

1780 Nicholasville Rd, Lexington, KY 40503, USA
(859) 276-2557

BB&T

1798 AL-14, Prattville, AL 36066, USA
(334) 361-6170

BB&T

1798 Alabama 14, Prattville, AL 36066, United States
(334) 361-6170

BB&T

180 Old York Rd, Jenkintown, PA 19046, United States
(215) 886-8280

BB&T

1804 14th St NW, Washington, DC 20009, USA
(202) 265-5255

BB&T

1804 14th Street Northwest, Washington, DC 20009, United States
(202) 265-5255

BB&T

1845 Walnut St #125, Philadelphia, PA 19103, USA
(215) 563-1168

BB&T

1845 Walnut St, Philadelphia, PA 19103, United States
(215) 563-1168

BB&T ATM

1845 Walnut St, Philadelphia, PA 19103-4708, United States
(800) 226-5228

BB&T ATM

1845 Walnut St, Philadelphia, PA 19103-4708, USA
(800) 226-5228

BB&T

1909 K St NW, Washington, DC 20006, USA
(202) 835-9257

BB&T

1929 Mangum Rd, Houston, TX 77092, United States
(713) 401-2343

BB&T ATM

1949 E 3rd St, Williamsport, PA 17701-3901, United States
(800) 226-5228

BB&T

2 N Charles St, Baltimore, MD 21201, United States
(410) 727-7511

BB&T

2 N Charles St, Baltimore, MD 21201, USA
(410) 727-7511

BB&T ATM

2 N Charles St, Baltimore, MD 21201-3715, United States
(800) 226-5228

BB&T Carswell Insurance Services

2 Westbury Pkwy #103, Bluffton, SC 29910, United States
(843) 815-9650

BB&T Carswell Insurance Services

2 Westbury Pkwy #103, Bluffton, SC 29910, USA
(843) 815-9650

BB&T

200 E Pratt St #2051, Baltimore, MD 21202, United States
(410) 230-1760

BB&T

200 E Pratt St #2051, Baltimore, MD 21202, USA
(410) 230-1760

BB&T ATM

200 E Pratt St #2051, Baltimore, MD 21202-6174, United States
(800) 226-5228

BB&T Mortgage

200 S College St # 400, Charlotte, NC 28202, United States
(704) 954-1201

BB&T Investment Services Inc

200 S College St #8, Charlotte, NC 28202, United States
(704) 954-1150

BB&T Investment Services Inc

200 S College St #8, Charlotte, NC 28202, USA
(704) 954-1150

BB&T

200 S College St, Fl 1, Charlotte, NC 28202
(704) 954-1201

BB&T

200 S Newtown Street Rd, Newtown Square, PA 19073, USA
(610) 356-1574

BB&T

200 W Forsyth St, Jacksonville, FL 32202, USA
(904) 361-5200

BB&T-Insurance Services

200 W Vine St, Lexington, KY 40507, United States
(859) 224-8899

BB&T-Insurance Services

200 W Vine St, Lexington, KY 40507, USA
(859) 224-8899

BB&T

200 West Forsyth Street, Jacksonville, FL 32202, United States
(904) 361-5200

BB&T

2001 Ross Ave STE 100, Dallas, TX 75201, USA
(214) 969-1999

BB&T

201 Village Rd NE, Leland, NC 28451, United States
(910) 383-6900

BB&T

2021 W McDermott Dr, Allen, TX 75013, USA
(972) 649-0643

BB&T - La Grange KY Branch

2024 KY-53, La Grange, KY 40031, United States
(502) 222-0025

BB&T

203 International Cir, Hunt Valley, MD 21030, United States
(410) 527-0024

BB&T

203 International Cir, Hunt Valley, MD 21030, USA
(410) 527-0024

BB&T ATM

203 International Cir, Hunt Valley, MD 21030-1303, United States
(800) 226-5228

BB&T Mortgage

2040 S Church St #100, Burlington, NC 27215, United States
(336) 570-7930

BB&T Mortgage

2040 S Church St #100, Burlington, NC 27215, USA
(336) 570-7930

BB&T

20400 W Catawba Ave, Cornelius, NC 28031, United States
(704) 987-1355

BB&T

2101 Blossom St, Columbia, SC 29205, USA
(803) 234-3662

BB&T

2110 North Bend Road, Hebron, KY 41048, United States
(859) 334-3399

BB&T

2123 W Roosevelt Blvd, Monroe, NC 28110, United States
(704) 289-7300

BB&T ATM

2126 Abbott Martin Rd, Nashville, TN 37215, United States
(800) 226-5228

BB&T ATM

213 E Jefferson St, Jackson, NC 27910, United States
(800) 226-5228

BB&T - Federal Hill

215 Key Hwy, Baltimore, MD 21230, United States
(410) 659-0800

BB&T

215 Key Hwy, Baltimore, MD 21230, USA
(410) 659-0800

BB&T

2150 Town Square Pl #100, Sugar Land, TX 77479, USA
(281) 201-3951

BB&T

216 Glynnview Plaza, Prestonsburg, KY 41653, United States
(606) 886-0192

BB&T - Green Hills Branch

2207 Crestmoor Rd #100, Nashville, TN 37215, United States
(615) 460-7739

BB&T - Green Hills Branch

2207 Crestmoor Rd #100, Nashville, TN 37215, USA
(615) 460-7739

BB&T ATM

2207 Crestmoor Rd, Nashville, TN 37215-2037, United States
(800) 226-5228

BB&T

2222 South Blvd, Charlotte, NC 28203, USA
(980) 430-8252

BB&T - Four Seasons Branch

2274 Vanstory St, Greensboro, NC 27403, United States
(336) 433-4170

BB&T

2274 Vanstory St, Greensboro, NC 27403, USA
(336) 433-4170

BB&T - Nicholasville

2304 Norman Ln, Lexington, KY 40503, United States
(859) 260-2800

BB&T

2318 York Rd, Timonium, MD 21093, United States
(410) 628-7777

BB&T Mortgage

233A E Alder St, Oakland, MD 21550, United States
(301) 387-3219

BB&T

234 N Main St, York Township, PA 17403, United States
(717) 428-1199

BB&T

234 N Main St, York Township, PA 17403, USA
(717) 428-1199

BB&T

235 S Church St, Swansea, SC 29160, USA
(800) 226-5228

BB&T

2350 Airport Fwy #100, Bedford, TX 76022, USA
(817) 786-4099

BB&T

237 E Mountain St, Kernersville, NC 27284, USA
(336) 992-6400

BB&T Insurance Services

2400 Center Point Rd, Columbia, SC 29210, United States
(803) 748-0100

BB&T

2404 Cedar Springs Rd #100, Dallas, TX 75201, USA
(469) 249-6380

ATM (BB&T)

2413 U.S. 301, Ellenton, FL 34222, United States

BB&T

2500 Charleston Hwy, West Columbia, SC 29172, USA
(803) 251-1710

BB&T

2501 W Broadway, Louisville, KY 40211, United States
(502) 772-1025

BB&T

2508 Eastern Blvd, York, PA 17402, United States
(717) 840-0542

BB&T

2530 Quarry Lake Dr, Baltimore, MD 21209, United States
(410) 415-5026

BB&T

2530 Quarry Lake Dr, Baltimore, MD 21209, USA
(410) 415-5026

BB&T

2606 Fort Worth Ave, Dallas, TX 75211, USA
(469) 249-6360

BB&T

2631 N Reading Rd, Denver, PA 17517, United States
(717) 484-4006

BB&T

2631 N Reading Rd, Denver, PA 17517, USA
(717) 484-4006

BB&T ATM

2631 N Reading Rd, Denver, PA 17517-9321, United States
(800) 226-5228

B B & T Mortgage Loans Inc

265 W Franklin Blvd, Gastonia, NC 28052, United States
(704) 852-5787

BB&T - Clermont FL Branch

2665 E Hwy 50, Clermont, FL 34711, USA
(407) 877-5301

BB&T

2705 E 10th St, Jeffersonville, IN 47130, United States
(800) 226-5228

BB&T

2705 E 10th St, Jeffersonville, IN 47130, USA
(812) 704-1240

BB&T

2724 Greenville Ave, Dallas, TX 75206, USA
(214) 874-7500

BB&T

280 Gihon Village, Parkersburg, WV 26101, United States
(304) 428-4451

BB&T ATM

280 Gihon Village, Parkersburg, WV 26101-7163, United States
(800) 226-5228

BB&T

2820 S Hulen St, Fort Worth, TX 76109, USA
(817) 344-7043

BB&T

2850 W Berry St, Fort Worth, TX 76109, USA
(817) 344-7521

BB&T

2850 W Parker Rd, Plano, TX 75075, USA
(469) 440-0707

BB&T

2940 S Main St, High Point, NC 27263, United States
(336) 434-8450

BB&T ATM

3 Allen Center, 333 Clay St, Houston, TX 77002, United States
(800) 226-5228

BB&T ATM

3, Allen center, 333 Clay St, Houston, TX 77002, USA
(800) 226-5228

BB&T

30 S Church St, Hazleton, PA 18201, United States
(570) 450-6100

BB&T ATM

30 S Church St, Hazleton, PA 18201-6235, United States
(800) 226-5228

BB&T - Winchester KY Main Branch

30 W Broadway St, Winchester, KY 40391, United States
(800) 226-5228

Bb&t Insurance Services-California

300 Montgomery Street # 208, San Francisco, CA 94104, United States
(415) 671-4560

BB&T

300 S Mayo Trail, Paintsville, KY 41240, United States
(606) 789-4045

BB&T - Monroe Boulevard Branch

301 W Roosevelt Blvd, Monroe, NC 28110, United States
(704) 289-7220

BB&T

303 Centre Street, Fernandina Beach, FL 32034, United States
(904) 206-4567

BB&T

303 W Columbia Ave, Batesburg-Leesville, SC 29006, USA
(800) 226-5228

BB&T

3040 Post Oak Blvd, Houston, TX 77056, United States
(713) 292-0565

BB&T

305 N White Horse Pike, Lawnside, NJ 08045, United States
(856) 546-1000

BB&T

3059 Eastway Dr, Charlotte, NC 28205, USA
(704) 954-2065

BB&T

31 W Timonium Rd, Lutherville-Timonium, MD 21093, United States
(410) 427-1481

BB&T - LaGrange GA Branch

310 Broad St, LaGrange, GA 30240, United States
(706) 884-3021

BB&T

3140 US-431, Roanoke, AL 36274, United States
(334) 863-8148

BB&T

317 Pennsylvania Avenue Southeast, Washington, DC 20003, United States
(202) 544-0197

BB&T

323 North Sam Houston Pkwy E, Houston, TX 77060, United States
(281) 668-0000

BB&T ATM

323 North Sam Houston Pkwy E, Houston, TX 77060, USA
(800) 226-5228

BB&T

329 8th St, Parkersburg, WV 26101, United States
(304) 485-1651

BB&T ATM

329 8th St, Parkersburg, WV 26101-4616, United States
(800) 226-5228

BB&T

330 KY-321, Paintsville, KY 41240, United States

BB&T

3300 Platt Springs Rd, West Columbia, SC 29170, USA
(803) 251-1690

BB&T

3301 Belair Rd, Baltimore, MD 21213, United States
(410) 342-5515

BB&T

3307 Battleground Ave, Greensboro, NC 27410, USA
(336) 433-4130

BB&T

3318 W Friendly Ave, Greensboro, NC 27410, USA
(336) 547-2000

BB&T

333 Clay St #200, Houston, TX 77002, USA
(713) 300-3384

BB&T

333 Clay St, Houston, TX 77002, United States
(713) 300-3384

BB&T

3390 AL-14, Millbrook, AL 36054, USA
(334) 285-3017

BB&T

3390 Alabama 14, Millbrook, AL 36054, United States
(334) 285-3017

BB&T

3390 Pio Nono Ave, Macon, GA 31206, USA
(478) 788-7200

BB&T

3401 Forest Dr, Columbia, SC 29204, USA
(803) 251-1610

BB&T

3404 Richmond Ave, Houston, TX 77046, United States
(713) 470-2550

BB&T ATM

3404 Richmond Ave, Houston, TX 77046, USA
(800) 226-5228

BB&T

3409 N Central Expy, Plano, TX 75075, USA
(469) 440-0747

BB&T

3421 Carlisle Rd, Dover, PA 17315, USA
(717) 292-9605

ATM (BB&T)

3510 U.S. 301, Ellenton, FL 34222, United States

BB&T

3510 US-301, Ellenton, FL 34222, USA
(800) 226-5228

BB&T

3560 N Highway 16, Denver, NC 28037, United States
(704) 483-9351

BB&T

3726 Monroe Rd, Charlotte, NC 28205, USA
(704) 954-2110

BB&T

3730 Kirby Dr #100, Houston, TX 77098, USA
(713) 345-1458

BB&T ATM

3730 Kirby Dr, Houston, TX 77098, United States
(800) 226-5228

BB&T ATM

3730 Kirby Dr, Houston, TX 77098, USA
(800) 226-5228

BB&T ATM

3803 N Elm St, Greensboro, NC 27455, United States
(336) 540-2000

BB&T ATM

391 S Main St, Halifax, VA 24558, United States
(800) 226-5228

BB&T

399 N Reading Rd, Ephrata, PA 17522, United States
(717) 733-0391

BB&T ATM

399 N Reading Rd, Ephrata, PA 17522-1652, United States
(800) 226-5228

BB&T

4007 Clemson Blvd, Anderson, SC 29621, United States
(864) 261-4010

BB&T - Louisville Main Branch

401 W Main St, Louisville, KY 40202, United States
(502) 562-5401

BB&T

4030 Halifax Rd, South Boston, VA 24592, United States
(434) 572-3994

BB&T

418 Bush River Rd, Columbia, SC 29210, USA
(803) 251-1600

BB&T

420 S York Rd, Hatboro, PA 19040, USA
(215) 441-4990

BB&T

4204 Ebenezer Rd, Baltimore, MD 21236, USA
(410) 529-1800

BB&T

421 12th St W, Bradenton, FL 34205, USA
(941) 745-3445

BB&T

421 12th Street West, Bradenton, FL 34205, United States
(941) 745-3445

BB&T

4210 Charlestown Rd, New Albany, IN 47150, United States
(800) 226-5228

BB&T

4210 Charlestown Rd, New Albany, IN 47150, USA
(812) 949-9909

BB&T

4312 Manatee Ave W, Bradenton, FL 34209, USA
(941) 744-9527

ATM (BB&T)

4312 Manatee Avenue West, Bradenton, FL 34209, United States

BB&T

44 Powell Pl Ln, Pittsboro, NC 27312, United States
(919) 542-5013

BB&T

44 Powell Pl Ln, Pittsboro, NC 27312, USA
(919) 542-5013

BB&T Insurance Services, Inc.

4400 Harding Pl #400, Nashville, TN 37205, United States
(615) 292-9000

BB&T

4414 N Mayo Trail, Pikeville, KY 41501, United States
(606) 432-4411

BB&T

445 Dexter Avenue, Montgomery, AL 36104, United States
(334) 833-3880

BB&T

4460-A West Northern Pkwy, Baltimore, MD 21215
(410) 864-2207

BB&T - West Market Branch

4541 W Market St, Greensboro, NC 27407, United States
(336) 433-4280

BB&T

4541 W Market St, Greensboro, NC 27407, USA
(336) 433-4280

BB&T

4748 Houston Rd, Florence, KY 41042, United States
(859) 282-2820

BB&T

4781 Town Center Parkway, Jacksonville, FL 32246, United States
(904) 407-1400

BB&T

4880 Sweetwater Blvd, Sugar Land, TX 77479, USA
(832) 939-4515

BB&T - Brownsboro Branch

4908 W U.S. Hwy 42, Louisville, KY 40222, USA
(502) 412-0171

BB&T

500 Main St, Walnutport, PA 18088, United States
(610) 767-9497

ATM (BB&T)

500 N Madison Blvd, Roxboro, NC 27573, United States
(336) 599-3173

BB&T ATM

500 N Madison Blvd, Roxboro, NC 27573-5021, United States
(800) 226-5228

BB&T

501 2nd Ave N, Clanton, AL 35045, USA
(205) 755-0250

BB&T ATM

501 W Main St, Murfreesboro, NC 27588, United States
(800) 226-5228

BB&T

512 N Hayne St, Monroe, NC 28112, United States
(704) 289-7240

BB&T ATM

520, 520 Main St W, Ahoskie, NC 27910, United States
(800) 226-5228

BB&T

5312 Cortez Rd W, Bradenton, FL 34210, USA
(941) 792-6772

BB&T

5312 Cortez Road West, Bradenton, FL 34210, United States
(800) 226-5228

ATM (BB&T)

5375 University Parkway, Sarasota, FL 34243, United States

BB&T

5400 Broadway St, San Antonio, TX 78209, USA
(210) 762-3220

BB&T

600 N Broadway Ave, Bartow, FL 33830, USA
(863) 519-2100

BB&T

601 Hawley Ave, Belmont, NC 28012, United States
(704) 825-6440

BB&T Mortgage

601 S Main St, King, NC 27021, United States
(336) 983-7082

BB&T Mortgage

601 S Main St, King, NC 27021, USA
(336) 983-7082

BB&T ATM

604 E Main St, Murfreesboro, NC 27855, United States
(800) 226-5228

BB&T

606 College Rd, Greensboro, NC 27410, United States
(336) 433-4150

BB&T

606 College Rd, Greensboro, NC 27410, USA
(336) 433-4150

BB&T

6098 Garners Ferry Rd, Columbia, SC 29209, USA
(803) 251-1630

BB&T

617 Pine St, Pelion, SC 29123, USA
(803) 894-6263

BB&T - High Point Main Branch

620 N Main St, High Point, NC 27260, United States
(336) 889-1100

BB&T

6208 14th St W, Bradenton, FL 34207, USA
(941) 758-8560

BB&T

6208 14th Street West, Bradenton, FL 34207, United States
(941) 758-8560

BB&T

6250 53rd Ave E, Bradenton, FL 34203, USA
(941) 739-7000

ATM (BB&T)

6250 53rd Avenue East, Bradenton, FL 34203, United States

BB&T

6251 Eldorado Pkwy, McKinney, TX 75070, USA
(972) 439-9701

BB&T

6304 Monroe-Weddington Rd, Matthews, NC 28104, United States
(704) 243-7588

BB&T

6319 Roosevelt Boulevard, Jacksonville, FL 32244, United States
(904) 317-6100

BB&T - Stoney Creek Branch

6405 Burlington Rd, Whitsett, NC 27377, United States
(336) 603-1010

BB&T - Stoney Creek Branch

6405 Burlington Rd, Whitsett, NC 27377, USA
(336) 603-1010

BB&T

667 Welsh Rd, Huntingdon Valley, PA 19006, USA
(215) 914-0400

BB&T

6710 McVille Rd, Burlington, KY 41005, United States
(859) 586-9870

BB&T ATM

6800 Harrisburg Blvd, Houston, TX 77011, USA
(800) 226-5228

BB&T

6800 Harrisburg Blvd, Houston, TX 77033, USA
(713) 332-9882

BB&T - Terrazzo Branch

700 12th Ave S, Nashville, TN 37203, United States
(615) 873-2095

BB&T

704 East Main Street, Prattville, AL 36067, United States
(334) 365-4121

BB&T

707 W Wadley Ave, Midland, TX 79705, United States
(432) 848-4533

BB&T

710 N Big Spring St, Midland, TX 79701-3334, United States
(432) 848-3953

ATM (BB&T)

7381 Baltimore Annapolis Blvd, Glen Burnie, MD 21061, United States

BB&T

76 Lancaster Ave, Ardmore, PA 19003, United States
(610) 642-2014

BB&T

8 N Charleston Ave, Fort Meade, FL 33841, USA
(863) 285-1000

BB&T

803 Castroville Rd #322, San Antonio, TX 78237, United States
(210) 762-3240

BB&T

803 Castroville Rd, San Antonio, TX 78237, USA
(210) 762-3240

BB&T ATM

803 Poplar St, Murray, KY 42071-2432, United States
(800) 226-5228

BB&T - Springfield KY Main Branch

805 Bardstown Rd, Springfield, KY 40069, United States
(859) 336-3971

BB&T

81 Cornerstone Dr, Cary, NC 27519, United States
(919) 319-4834

BB&T

8133 Broadway St, Houston, TX 77061, USA
(713) 369-3287

BB&T

815 Connecticut Ave NW, Washington, DC 20006, USA
(202) 872-4134

BB&T

825 Bypass Rd, Winchester, KY 40391, United States
(800) 226-5228

BB&T

8501 West Airport Fwy, Ste 100, North Richland Hills, TX 76180
(817) 918-3261

BB&T

8660 Haines Drive, Florence, KY 41042, United States
(859) 384-5500

BB&T

867 Lycoming Mall Dr, Muncy, PA 17756, United States
(570) 546-7400

BB&T ATM

867 Lycoming Mall Dr, Muncy, PA 17756-8150, United States
(800) 226-5228

BB&T

900 Village Trail, Port Orange, FL 32127, United States
(386) 788-5941

BB&T

901 Kings Hwy N, Cherry Hill, NJ 08003, United States
(856) 667-5555

BB&T - Bessemer Ave Branch

915 E Bessemer Ave, Greensboro, NC 27405, United States
(336) 433-4210

BB&T

915 E Bessemer Ave, Greensboro, NC 27405, USA
(336) 433-4210

BB&T

921 Manatee Ave W, Bradenton, FL 34205, USA
(941) 745-3445

BB&T

950 Broad St, Montoursville, PA 17754, United States
(570) 368-2207

BB&T ATM

950 Broad St, Montoursville, PA 17754-2408, United States
(800) 226-5228

BB&T - Springhurst Branch

9510 Brownsboro Rd, Louisville, KY 40241, United States
(502) 412-0416

BB&T

9610 Hutchinson Park Drive, Jacksonville, FL 32225, United States
(904) 721-6294

BB&T Insurance Services

Belmont, NC 28012, United States
(704) 866-6623

BB&T ATM

North NC, 1523 Highway 16, Denver, NC 28037, United States
(800) 226-5228

BB&T

S Mayo Trail, Paintsville, KY 41240, United States
(606) 789-4045