"helping me cancel order, asap
Fast and Nice Support
finally got monies
I wish I could give a 0 star, no customer service and don't think the insurance commission can help you American Equity will just respond with a generic response. Don't give them your money to spend my loan dragged on 3 mos. with no progress always needing the same info. 10 different times with no approval this is after being pre approved. Don't say you haven't been warned. There are so many banks to go with these are the last people I would give this kind of control to. Please feel free to contact me about my experience with American Equity Mortgage
The agent led me to believe I should pay for the appraisal, but she did not understand the ratios at all. I was declined after paying for the appraisal but never got any official paperwork about it. DO NOT USE THIS COMPANY. They don't do their job prior to underwriting, they take forever and blame everyone else but them, and they lack communication skills.
I compared a couple different lenders and I went with an FHA loan at this office over the phone which only cost me in fees about 1200 and no points for a 4.25 APR ona $200k loan at a 90% LTV
First my guy was an idiot. After telling me I was approved for a loan, put an offer in and waiting to get an answer back he calls and says I make too much for that loan. He should have known that from the start. Other loan officers knew. Second, they ripped me off almost $500 for an appraisal. It wasn't supposed to be done until they called but nobody called, did the appraisal, charged me now won't respond. Stay away from these incompetent scammers.
I called from a radio ad.
They were very excited.
Many weeks and MANY forms and documents later, we got a house appraisal that was $60k lower than one purchased just 3 months before. It happens, right?
As soon as they got that appraisal, American Equity Mortgage stopped communicating. Just stopped. It has been more than a month, so I guess I am not going to hear from them again.
I did not pursue it.
So just call me and say "We're sorry, because of your low appraisal, we can not help you".
Simple right? Who likes to be left hanging? No one.
Oh - the appraisal cost $500. Nice.
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American Equity Mortgage AJ Mangonis American Equity's Bad Business Practices Internet