hrblock.com 1 Alicia @2015-09-29 I have actually filed my taxes with H&R Block for the past four years. This year, I moved to Kansas and had to file my tax returns in Olathe KS where I reside. I originally filed my returns at the Santa Fe location not realizing there was a location closer to me. The woman filing my return didn't know what she was doing and kept looking in her manual for every little thing. After an hour, I had to be somewhere and left her to do the rest of my returns. We agreed I would come back to sign and pay for the work she would do. I called her every other day to ask if it was completed and she told me she was still working on it. After a week and a half, I finally spoke to a manager about it and told him that I really need to complete it and have it done. I ended up taking my tax returns to the closer location off 119th and filing them there.