hallmark.com 1 Sylvia @2015-09-12 I have had an account for online shopping for 8 years. I have lived out of the country and this is the only way I can get birthday cards to my grandchildren. Their birthdays are in August. My children's birthdays are in August and September. I start logging on to shop for the cards in July. There's a cute little note that tells me "OOPS! It's our fault, not yours. Try again in a few minutes." I try again in a few minutes to no avail. I try again every day. I am still trying. I can't even get an email out. This has caused me to miss sending cards to all my grandchildren and my children. Hallmark is a huge company. Get it together!